After Sales / Care Tips

Tamsin Francesca offers a variety of after sales care to clients.

Your Tamsin Francesca jewellery is under a lifetime cleaning guarantee.
This means that you can return your jewellery to us, up to twice a year, to be cleaned and polished for free. 

Please email us to arrange polishing:
info@tamsinfrancesca.co.uk

Please note that customers are responsible for any and all shipping, duties and customs charges that may be incurred. 
Bespoke Orders
We can create bespoke designs, modify existing pieces or make to specific sizes.
If you would like to use one of these services please email:
info@tamsinfrancesca.co.uk
 
Tamsin Francesca has created the Galaxy and Moulin fascinators and the Opera hairpiece as bespoke commissions. The options are endless, if you can imagine it, it can be made!
Caring for your Tamsin Francesca Jewellery

To keep your new treasures in the best condition, please store them in the box they are presented in.

Keep out of conditions with moisture to minimise discolouring of the metal (silver oxidises faster in moist air).

When your pieces do need a clean immerse in silver brightening fluid,  available from all good high street jewellers and most hardware shops. Do not rub them with a polishing cloth.

Tamsin Francesca offers a variety of after sales care to clients.

Your Tamsin Francesca jewellery is under a lifetime cleaning guarantee.
This means that you can return your jewellery to us, up to twice a year, to be cleaned and polished for free. 

Please email us to arrange polishing:

info@tamsinfrancesca.co.uk 

Please note that customers are responsible for any and all shipping, duties and customs charges that may be incurred. Your items will be returned to you via Special Delivery.